Shipping policy

Shipping Policy

Thank you for shopping with Drivenaro. Below you can find information about our current shipping options and estimated delivery times.

Shipping Destination

Drivenaro currently ships to:

Greece

Additional European destinations may be added in the future.

Shipping Cost

We offer:

FREE Tracked Shipping on all orders to Greece.

There is no minimum order value required.

Estimated Delivery Time

Our current estimated delivery time for Greece is:

13–21 business days

Business days do not include weekends or public holidays.

Delivery times are estimates and may occasionally be affected by factors outside our control, including carrier delays, customs processing, high-volume periods or other logistical disruptions.

Order Tracking

When tracking information becomes available, it will be sent to the email address provided during checkout.

Please allow some time after receiving your shipping confirmation for tracking information to become active.

Order Processing

Orders are prepared for fulfillment as quickly as possible after they are placed.

If you need to cancel or correct your shipping information, please contact us at support@drivenaro.com as soon as possible.

Once an order has entered fulfillment or has been shipped, we may no longer be able to change or cancel it.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your address, contact us immediately at support@drivenaro.com.

We cannot guarantee that an address can be changed after fulfillment has started.

Delayed Orders

If your order has not arrived within the estimated delivery window, please check the tracking information first.

If there has been no meaningful tracking update or you believe there may be an issue with the shipment, contact us at support@drivenaro.com and include your order number.

We will review the shipment and assist you with the appropriate next steps.

Damaged, Lost or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or tracking indicates a delivery issue, please contact us as soon as possible.

Include:

Your order number
A description of the issue
Photos or video where applicable

We will review the situation and provide an appropriate solution in accordance with applicable consumer protection laws.

Customs, Taxes and Import Charges

Where applicable, taxes or import charges may be collected during checkout or handled as part of the shipping process.

Any additional charges imposed by customs or local authorities that are not collected at checkout will be handled in accordance with applicable law.

Contact

For questions regarding shipping or delivery, contact:

Drivenaro
Email: support@drivenaro.com

We recommend contacting us before taking any action regarding a delayed, damaged or returned shipment so we can provide the correct instructions.